SkinVolt AML / CTF / KYC Policy
Effective Date: June 2026
SkinVolt maintains AML, CTF, KYC, fraud prevention, payment security, sanctions compliance, and platform integrity controls.
This Policy explains how SkinVolt may prevent, detect, review, and respond to money laundering, terrorist financing, fraud, sanctions evasion, payment abuse, refund abuse, chargeback abuse, and suspicious activity.
Company and Contact
Company: SKINVOLT
Legal Form: Cyprus limited liability company / company limited by shares under the Companies Law, Cap. 113
Registration Number: HE 782017
Jurisdiction: Republic of Cyprus
Registered / Business Address: 64 Agiou Polykarpou Street, 3277 Nicosia, Cyprus
Contact Email: support@skinvolt.io
Website: www.skinvolt.io
1. Platform Scope
SkinVolt is a fixed-price marketplace for digital cosmetic game items.
SkinVolt does not provide case opening, loot boxes, random rewards, gambling, roulette, jackpot, betting, or chance-based purchases.
This Policy applies to all users, customers, visitors, buyers, partners, contractors, service providers, and any persons or entities interacting with SkinVolt.
2. Purpose
This Policy is designed to prevent SkinVolt from being used for money laundering, terrorist financing, fraud, sanctions evasion, payment abuse, refund abuse, chargeback abuse, unauthorized payment activity, identity misuse, suspicious transaction activity, or unlawful activity.
3. Risk-Based Approach
SkinVolt applies a risk-based approach.
Risk factors may include customer location, billing information, IP address, device information, payment method, SteamID64, Steam profile data, email address, Steam Trade URL, order value, order frequency, repeated failed payments, unusual purchase patterns, mismatch between account and payment information, refund or chargeback history, refusal to provide requested information, high-risk jurisdiction indicators, sanctions exposure, suspicious support behavior, and activity inconsistent with normal marketplace use.
Low-risk activity may proceed normally.
Medium/high-risk activity may trigger additional review, documentation requests, account restrictions, delivery delay, order cancellation, or refusal of service.
4. Customer Due Diligence
SkinVolt may request customer due diligence where appropriate.
Requested information may include full legal name, email address, proof of identity, proof of address, payment confirmation, payment method ownership confirmation, source-of-funds information, business registration documents where applicable, proof of authorization to act for a company, purpose of transaction, or other information reasonably required.
SkinVolt may refuse to process an order, approve delivery, issue refund, or continue service if information is missing, false, misleading, or cannot be verified.
5. Enhanced Due Diligence
Enhanced Due Diligence may apply where activity presents higher risk.
EDD may include additional identification documents, payment verification, order history review, delivery history review, chargeback/refund history review, sanctions or watchlist screening, manual review before delivery, account hold, order refusal, or account restriction.
6. Sanctions and Restricted Jurisdictions
SkinVolt does not knowingly provide services to sanctioned persons, entities, countries, regions, or parties subject to applicable restrictions.
SkinVolt may screen accounts, payments, delivery details, Steam identifiers, IP addresses, and business partners.
SkinVolt may restrict, block, refuse, suspend, or terminate access where sanctions, embargoes, trade restrictions, high-risk jurisdictions, or legal prohibitions apply.
Users are responsible for ensuring their use of SkinVolt is lawful in their jurisdiction.
7. Prohibited Activities
Users may not use SkinVolt for money laundering, terrorist financing, fraud, sanctions evasion, identity theft, stolen payment methods, false or forged documents, concealment of beneficial ownership, proceeds of crime, unauthorized commercial activity, refund abuse, chargeback abuse, testing stolen payment data, structuring transactions to avoid review, using third parties to hide true buyer or payer, marketplace manipulation, technical exploitation, or unlawful activity.
8. Transaction Monitoring
SkinVolt may monitor orders, payments, refunds, chargebacks, account activity, support communications, device information, IP data, Steam identifiers, Trade URLs, and delivery records.
Monitoring may be automated, manual, or both.
SkinVolt is not required to disclose monitoring rules, thresholds, indicators, or internal systems.
9. Order Holds and Refusal of Service
SkinVolt may place orders, payments, delivery, refunds, account functions, or support actions on hold during review.
SkinVolt may cancel, refuse, restrict, delay, or deny an order, transaction, refund, delivery, or account action if verification fails, user fails to respond, false or incomplete information is provided, unauthorized payment use is suspected, sanctions risk is identified, legal risk is identified, fraud risk is identified, payment risk is identified, or security/reputational risk is identified.
10. Refunds and Chargebacks
Refunds and chargebacks may create fraud and financial crime risk.
SkinVolt may review refund requests and disputes.
SkinVolt may contest chargebacks and provide evidence to payment processors, banks, card networks, fraud prevention vendors, and other relevant parties.
Evidence may include account records, terms acceptance, IP logs, device information, payment records, order records, delivery records, Steam trade confirmation, email records, and communication history.
11. Third-Party Providers
SkinVolt may use third-party providers for payment processing, fraud prevention, identity verification, sanctions screening, cloud infrastructure, analytics, support, and legal/compliance support.
These providers may apply their own rules, checks, delays, declines, restrictions, or reporting obligations.
12. Suspicious Activity Reporting
Where SkinVolt identifies activity that may be suspicious, unlawful, fraudulent, abusive, or connected with money laundering, terrorist financing, sanctions evasion, payment abuse, refund abuse, chargeback abuse, or other financial crime, SkinVolt may escalate internally and, where required or permitted, report activity to competent authorities, regulators, payment processors, banks, card networks, fraud prevention providers, or law enforcement.
SkinVolt is not required to inform the user if doing so is prohibited or may compromise investigation.
13. Record Keeping
SkinVolt may retain records related to customers, accounts, orders, transactions, verification requests, communications, refunds, chargebacks, fraud reviews, AML reviews, sanctions checks, delivery records, and suspicious activity assessments.
Records may be retained as long as reasonably necessary for legal, tax, accounting, regulatory, fraud prevention, dispute resolution, and business requirements.
14. Customer Responsibilities
Users agree to provide accurate information, use only authorized payment methods, avoid illegal/fraudulent/abusive/suspicious activity, not conceal identity/location/payment source/delivery destination/transaction purpose, respond to reasonable verification requests, comply with applicable laws, and not bypass AML, sanctions, fraud prevention, payment, delivery, or security controls.
Failure may result in account restriction, order cancellation, refusal of service, or reporting where appropriate.
15. Policy Updates
SkinVolt may update this Policy from time to time.
Updated versions will be posted on the website.
Unless otherwise stated, changes take effect when published.